GoldMine
Version 2014.1 Hotfix 5.1

Release Notes

Updated September 17, 2014

What's New in GoldMine 2014.1
GoldMine and Google Apps
GoldMine Premium Edition now includes an integration with Google Apps. This integration provides bidirectional synchronization between your Google Apps calendar and your GoldMine Calendar. Standalone Gmail accounts are not supported at this time.

GoldMine Mobile must be installed to use the Google Apps integration. See GoldMine 2014.1 Help > GoldMine Administrator Guide > Google Apps Integration Administration for set-up information.
Android Devices Supported by GoldMine Mobile
Starting with GoldMine Mobile 2014.1, Android devices running version 2.3 and above are now supported. This comprises more than 98% of Android devices in use today.
Opportunities in GoldMine Mobile
GoldMine Mobile users can now view and edit basic information for Opportunities that they manage. Also included is the ability to create new Opportunities.  Tab detail for opportunities is not included at this time.
What's Changed in GoldMine 2014.1 Hotfix 4
GoldMine Premium Edition 2014.1.0.468 / GoldMine Mobile Edition 2014.1.0.662
Constant Contact Login
Due to a change made by Constant Contact, an additional layer of authentication has been added for Constant Contact login.  If you integrate with Constant Contact and get the error message ‘Login to Constant Contact failed’, follow the steps below to correct the issue:

1.	Upgrade the GoldMine server 
2.	On a single workstation, uninstall GoldMine and reinstall the new version.  Follow the normal workstation install process to connect to the existing database.   Other workstations can be upgraded.  It is only necessary to uninstall/re-install on a single workstation.
3.	On the workstation where the uninstall/re-install was done, go to Constant Contact Campaigns in GoldMine.  Click Configure and enter your Constant Contact username and password and click Login.  A second Constant Contact login page will appear.  Enter the same credentials as in previous page to complete the login process.

Once this process is complete, it will be possible to Download Activity or Refresh Campaigns List from the server or any networked workstation.  If Logout is selected on the Constant Contact page, it will be necessary to Configure again from the workstation where the re-install from step 2 was done. 
GoldMine and Google Apps
If you wish to synchronize GoldMine and Google Apps calendars, you must start the GMGoogleSync service manually.  We recommend that you configure the service Properties to automatically start the service.  

1.	Open Services on the GoldMine Mobile Server.
2.	Locate GMGoogleSync on the list.
3.	Right-click on the service and select Start.

Use this procedure to set Properties to automatically start the service when the server is started.

1.	Open Services on the GoldMine Mobile Server.
2.	Locate GMGoogleSync on the list of services, right click and select Properties.
3.	On the General tab change the Startup type field from Manual to Automatic (Delayed Start).
4.	Click Apply then click OK to close the window. 

NOTE:  Activities synced to GoldMine by the GMGoogleSync service will show MASTER as the user that created or modified the activity.  If you do not have a user MASTER, then the first alphabetical username with master rights will show as the user that created or modified the activity.
What's Fixed in GoldMine 2014.1 Hotfix 5.1
GoldMine Premium Edition 2014.1.0.485 / GoldMine Mobile Edition 2014.1.0.675

Note:  To upgrade GoldMine Mobile, it is necessary to uninstall any existing version and install GMME 2014.1.0.675 as a new installation.  

Issue Number	Title	
160813	Prompt if E-mail address is not on file when Auto-Linking received email - message box causes further downloaded emails not to be handled correctly - NOT auto linked at all and/or no further  prompts	
200761	When display name has a comma (e.g. Doe, John) on a sent email linked via Outlook integration and reply to all is used original sender's name will be split into 2	
201654	Prompt for E-mail file options when deselecting the option "Prompt if E-mail address is not on file when Auto-Linking received Email."	
215970	Outlook hangs when trying to link emails to GoldMine when images have been removed and only the placeholders exist.	
220492	Outlook Messages Linked to Contact Goes to "Pending" Instead of "History"	
204139	Wrong user is being associated to an email after being linked though the Outlook Integration	
220493	The wrong user is shown for a user's activity in history.	
What's Fixed in GoldMine 2014.1 Hotfix 4
GoldMine Premium Edition 2014.1.0.468 / GoldMine Mobile Edition 2014.1.0.662

Note:  To upgrade GoldMine Mobile, it is necessary to uninstall any existing version and install GMME 2014.1.0.662 as a new installation.  It may also be necessary to clear device/browser cache.  

Issue Number	Title	
217414	Error 1001 when trying to run GoldMine Mobile Edition 2014 installer at point of installer removing 'Removing backup files'	
217480	GoldMine crashing when completing a case from the contact cases tab and not sending an email notification	
217482	GoldMine crashes with a Runtime Error when clicking contact history preview pane case link	
217483	After viewing case history tab, reassigning a case from a contact records case tab will crash GoldMine with a Runtime Error	
217484	When reassigning a resolved case in the service center for a contact with more than one case, the case does not reassign and remains closed	
217496	When attempting to view a case in the regarding section of a new email message, GoldMine crashes with a RunTime Error	
217545	Service center resolves the wrong case when opened from the contact record's case tab	
219722	GoldMine will crash when sending more than one GoldMine messages at a time	
220066	ERROR: Cannot login - when trying to login to Constant Contact Campaigns in GoldMine - logging in directly to Constant Contact Web Site works fine.	
What's Fixed in GoldMine 2014.1 Hotfix 3
GoldMine Premium Edition 2014.1.0.452 / GoldMine Mobile Edition 2014.1.0.649

Note:  To upgrade GoldMine Mobile, it is necessary to uninstall any existing version and install GMME 2014.1.0.649 as a new installation.  It may also be necessary to clear device/browser cache.  

Issue Number	Title	
217142	Blank notification email sent if "Page me with alarm when not acknowledged within.." option is checked	
218285	The body of new email retrieved in GoldMine Mobile 2014 is unavailable in the activity list.	
218288	When completing an email message from the activity list in GoldMine Mobile 2014 the email does not complete in GoldMine or the Mail module for GoldMine Mobile	
218857	 In GMME when creating a new activity, click 'Add Contact' and the heading of the screen selector is 'title' when it should be 'Add Contact'. 	
What's Fixed in GoldMine 2014.1 Hotfix 2
GoldMine Premium Edition 2014.1.0.440 / GoldMine Mobile Edition 2014.1.0.642

Note:  To upgrade GoldMine Mobile, it is necessary to uninstall any existing version and install GMME 2014.1.0.642 as a new installation.  

Issue Number	Title	
135466	GoldMine sporadically crashes during mass emailing under limited memory resources	
204914	Error 'An exception occurred' windows appearing on a E- mail merge which causes after a while a crash of GoldMine	
205653	Twitter templates GM+View errors - needs to be adjusted to https as otherwise only browsing to own profile as logged in and also additional Script error 'JSON' is undefined	
213867	GoldMine crashes when you access the trusted certificate Authorities in the email center - R6025 - Pure virtual function call	
215253	Bodies of emails sent from a custom php script without the content type specified within the header do not show correctly after upgrading to 2013.1.0.297	
217638	Cannot drill down into primary contacts through GMME due to issues with customizations in the database	
What's Fixed in GoldMine 2014.1 Hotfix 1
GoldMine Premium Edition 2014.1.0.428 / GoldMine Mobile Edition 2014.1.0.633

Issue Number	Title	
166300	
Manual retrieval of email transfer sets do not retain selected options for synchronizing the transfer set	

	Manual retrieval of email transfer sets do not retain selected options for synchronizing the transfer set	
167480	Chinese characters are shown for incoming email if MIME type = multipart/report	
215814	Text of Emails / GoldMine Messages on re-assigned cases are blank after upgrading.  This includes both historical messages and new messages.	
215929	Email RSVP notifications sent from GoldMine to contacts or users are blank	
215962	Body of email is missing when the email is downloaded after upgrading to GMPE 2013.1.0.298	
216987	Server Error in ‘/GoldMine’ Application when accessing a website from GMME that is not prefaced with http:// in the database.	
What's Fixed in GoldMine Premium Edition 2014.1
Issue Number	Title	
127077	Secondary phone number for additional contact is always moved into Fax field in the primary contact record view when swapping with primary	
135984	Clicking OK to a record alert pop after moving to a different record causes GoldMine to crash	
148593	When sending an email in Outlook, and clicking the "Link to" drop-down, "Not Linked" is missing.	
154852	A user without master rights does not get results for any email meeting the Universal Search criteria unless the email was sent or received by that particular user	
157546	Cannot remove an existing E-mail merge code value in Additional Contact Record window	
158155	sent message will not be auto linked to the contact even if the settings are set to auto linking	
162480	drop down list for Opportunities and Projects in the Outlook Read and New E-mail screen is not alphabetically ordered	
162493	when the automated process sends a reply email to the new contact, it does not include the To: field	
164146	Email unlinked from Project when moved from inbox to subfolder using GM Plus for MS Outlook.	
166309	An option to exclude additional contacts using GoldMine Mobile.	
166709	When filing an email from Outlook if you change the reference this change is not saved when the email is linked to GoldMine.	
167382	Ampersand in email subject displayed as underscore when opened	
167681	Required fields notification appears in CSC (Contact Search Center) when record was changed and CSC is opened with e.g. criteria Is NOT empty	
167718	Selecting a lookup value with comments for a user-defined field will populate the field with the lookup value and the //comment.	
200101	If there is data in an email before a DOCTYPE declaration, it will be truncated when the email is downloaded.	
202479	Accepted meeting requests, when received are shown as moved or deleted Calendar items	
203580	When GoldMine is opened it just minimizes in the taskbar and can't be maximized.	
204641	new opportunities based on a template do not let you edit the units, price or forecasted amount	
206959	Update ReadMe topic 30 with a full list of reserved Words for MS SQL starting with U - actual Readme contains only 3 and reserved word USER causes issue in Outlook integration	
209822	Missing Notes when completing a previously edited Single occurrence of a multi-user scheduled activity	
213430	Reply of GoldMine HTML emails from some email server types is removed or stripped from the email upon retrieval in to GoldMine	
127077	Secondary phone number for additional contact is always moved into Fax field in the primary contact record view when swapping with primary	

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